Content tagged with Infrastructure posted in February 2014
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RBS to Halve its Technology Platforms
The cost-cutting move is part of an overall restructuring at the troubled bank.
How SaaS-Based Project Management Helps ATB Automate Workflow
ATB Financial’s deployment of AtTask project management tool is a lesson in how overstretched IT departments could leverage business units for enterprise SaaS rollouts.
PNC Launches New Money Management Tool for Small Businesses
The additional features to the Cash Flow Insight tool are designed to help businesses reduce paper.
The Continuing Evolution of Customer Experience
BBVA's acquisition of "the bank that doesn't suck" is part of the industry's overall move away from traditional service models.
Upgraded Citi Mobile App Strives to Meet Customer Expectation
The bank sought customer feedback when creating its newly redesigned app.
How Collaboration Fueled Launch of BNY Mellon’s New Payments Infrastructure
Operational efficiency, continuous process improvement and faster time to market are anticipated benefits of what BNY Mellon Treasury Services CIO Saket Sharma calls a "payments ecosystem."
Mobile Banking Trends For 2014
Mobile banking will continue to evolve as more nuanced offerings come to the marketplace.
How Banks Can Stay On Top of Customer Expectations
Banks need to cater to the online, always-on-the-go consumer.
BBVA Compass CIO Iniesta Looks to Revolutionize the Customer Experience
Digital transformation and pursuing omnichannel initiatives are big keys for the bank in 2014.
Let's Be Friends: Banking & Merchant Trade Groups Launch Cybersecurity Partnership
After weeks of finger-pointing regarding responsibility for responding to recent card breaches, 13 trade groups say they will cooperate on information sharing and improved card security technology.
Leveraging Data and Analytics to Circumvent Legacy Systems Challenges
With new data and analytics solutions banks may be able to improve their product development and speed-to-market, and put off the question of a core replacement indefinitely.
Feds Launch Cyber Security Guidelines For US Infrastructure Providers
The White House released the first version of its cyber security framework for protecting critical infrastructure. But critics say these voluntary guidelines enshrine the status quo.
Webster Bank CIO Colin Eccles Pursues Technology to Create Efficiency
The Waterbury, Conn.-based bank is also pursuing self-service initiatives to optimize the customer experience.
U.S. Bank Pilots Voice Biometrics As Secure Way To Access Card Accounts
In an expansion of work on voice recognition that U.S. Bank and Nuance Communications started last year, the technology is being used to eliminate passwords, PINs and security questions.
The Power Of Social Payments
RBC became the first North American bank to roll out a P2P service using Facebook Messenger, as the trend of social media payments looks to be ready for take-off.
Misys Acquires IND Group
The acquisition will add a digital banking suite of products to Misys' portfolio.
IT Pros Winter Olympics: 13 Breathtaking Competitions
Nordic Combined Troubleshooting: Not for the faint of heart. Resolve your non-technical spouse's email connectivity issue over the phone, in the air, while ski jumping.
Washington Trust’s Senior VP Of Technology Looks To Marry Regulatory Compliance With Efficiency
Compliance investments can help the bank improve strategically, says tech chief John Sullivan.
Creating A Strong Foundation for Securing Payment Data With PCI Standards
The challenge of keeping data safe can’t be solved by a single technology, standard, mandate, or regulation. The PCI Security Standards Council is an example of the industry collaboration that is needed today.
Washington Federal Signs On to Fiserv’s DNA Account Processing Platform
Washington Federal, the largest bank in Washington, selected the platform to support future growth through improved customer experience.
No One Solution in the Cybersecurity War
Banks, and third parties they work with, face a dizzying array of security attacks like never before.
Bank Of America's 'Why Stop There?' Cloud Strategy
Getting IT pros to give up old habits is one of the hardest things about building a new, private cloud architecture.
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