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News & Commentary
Content posted in January 2014
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Bitcoin: Friend or Foe to Banks?
Commentary  |  1/31/2014
Some consider virtual currencies a passing fad, while others believe banks should be keeping a close eye on them.
Getting the Most in Compliance and Customer Experience Out of Card Claims and Disputes
News  |  1/31/2014
Automation can help banks resolve disputes, claims and chargebacks related to CFPB Regulation E, while also boosting their customer experience.
Yahoo Mail Passwords: Act Now
Commentary  |  1/31/2014
Yahoo suffers hack attack, eyes third-party database and reused credentials as likely culprits, may enforce two-factor authentication to help users recover accounts.
From Appliances to Apps: What Does Digital Mean for Banks’ Products and Services?
Commentary  |  1/31/2014
Digital disruption is about to up-end traditional bank products and services, and most U.S. banks are not ready for it.
Visa, SAP Partner on Corporate Payments Solution
News  |  1/30/2014
The new solution is designed to help corporations who want to move toward electronic business-to-business payments.
Amazon Planning New P2P Payments and Kindle Point of Sale Systems
News  |  1/30/2014
The company is looking to hire help for a new P2P payments system to go head-to-head with PayPal, and is accelerating a Kindle point of sale project.
16 Top Big Data Analytics Platforms
Commentary  |  1/30/2014
Data analysis is a do-or-die requirement for today's businesses. We analyze notable vendor choices, from Hadoop upstarts to traditional database players.
Citizens Business Bank Optimizes WAN Traffic In A Virtualized Environment
News  |  1/29/2014
Explosive data growth prompts Citizens Business Bank to adopt Silver Peak to optimize WAN traffic in its virtualized environment.
Barclays Denies Reports That It Will Close 400 Branches
News  |  1/29/2014
A day after it was reported that the bank would close hundreds of branches, Barclays stated no such plans exist, but left the door open for future closings.
Banks Must Evolve Business Model or Die: Report
News  |  1/29/2014
A new report from KPMG says the industry is at a crossroads and needs to re-focus its business strategy on selling products and services.
D+H Rebrands Harland Products, Unifies U.S. Operations
News  |  1/28/2014
The company acquired Harland Financial Solutions last August.
How Moving to A Mobile Platform Can Benefit Commercial Clients
Commentary  |  1/27/2014
In the second installment of a three-part series, we explain how mobile platforms can open new opportunities for commercial mobile banking.
Banks Beware: Companies Seek Growth Across Traditional Industry Boundaries
News  |  1/27/2014
New research from Accenture identifies financial services as one of six "digitally contestable markets" ripe for disruption from competitors in other businesses.
How Citi’s New ATM’s Will Enable New Branch Formats
News  |  1/27/2014
Citi’s recently unveiled ATM upgrades will help Citi experiment with smaller branches focused on advisory services.
Target Breach: Why Smartcards Won’t Stop Hackers
Commentary  |  1/27/2014
"Chip and PIN" smartcard adoption in the United States is long overdue. But the security improvement wouldn't have stopped Target's BlackPOS malware attackers
Apple Finally Getting Into The Payments Game?
Commentary  |  1/27/2014
A report surfaced this weekend indicating the tech giant is preparing to make the leap into mobile payments.
How Mobile Photo Bill Pay Is Helping Community Banks Appeal to Mobile-Only Customers
News  |  1/24/2014
Allied Payment Network’s Picture Pay mobile photo bill pay solution has helped smaller banks develop relationships with younger mobile-only customers.
Reports of Cash's Death Greatly Exaggerated
Commentary  |  1/24/2014
Consumer preferences and the actions of the Federal Reserve indicate that cash will remain an important part of the payments ecosystem for a long while.
Celent: Bank IT Spending Will Grow to Nearly $60 Billion This Year
News  |  1/24/2014
Retail banking will drive IT spending this year, with improvements in digital channels and user experience a high priority for banks.
IBM Plans Layoffs, New Investments
News  |  1/23/2014
IBM says it will "rebalance" its workforce in 2014 after a steep slide in hardware sales, but also invest in cloud, mobile, analytics, big data, and security to fire up growth.
Nedbank Limited Selects Oracle Core Solution
News  |  1/23/2014
The South African bank said it is looking to modernize its infrastructure.
Banks and Retailers Face Off Over Target Breach and EMV Adoption
Commentary  |  1/23/2014
Retailer and bank associations traded allegations yesterday over who is at fault for recent security breaches at major retailers.
'Password' No Longer Worst Password
Commentary  |  1/23/2014
The security firm SplashData publishes its list of the 25 worst passwords of 2013.
VMWare Acquires AirWatch
News  |  1/23/2014
The move will expand VMWare's mobile services portfolio.
How Accuity Is Helping Increase STP Rates for International Payments
News  |  1/22/2014
A new integrated platform will allow banks to quickly find routing and referential data to reduce risk and improve customer experience in international payments.
USAA Tops Among Banks in Forrester Customer Experience Survey
News  |  1/22/2014
Overall, the banking industry ranked fifth out of the 14 measured.
Online Account Opening Goes Mobile, Research Suggests
News  |  1/21/2014
New data from Andera shows more consumers are completing new account applications on their mobile devices.
3 Trends in EMV Adoption in the U.S.
Commentary  |  1/21/2014
By Q4 2015, the U.S. will no longer be a non-EMV market.
Regulation: Killing Community Banks?
Commentary  |  1/17/2014
Smaller banks will eventually not be able to bear the regulatory burden placed upon them.
A Guide to Winning the Mobile Banking Arms Race
Commentary  |  1/17/2014
How to build an infrastructure that supports continuous innovation and helps differentiate in mobile.
Bitcoin Now Accepted Here, NBA Team Says
News  |  1/17/2014
Pro Basketball Team the Sacramento Kings is the first major pro sports franchise to accept the virtual currency.
Bank of America Will Close More Branches With Increasing Mobile Usage
News  |  1/16/2014
Increasing mobile adoption has Bank of America planning to cut more branches this year, after closing more than 300 last year.
The “12th Man” -- Leveraging An Untapped Support Resource
Commentary  |  1/16/2014
Banks should borrow from professional sports the 12th Man concept -- leveraging support from their key vendors to gain an untapped resource for creative, collaborative and additive opportunities over and above standard support.
HCL Technologies, CSC Form Strategic Partnership
News  |  1/16/2014
The two companies are partnering on a delivery network to help companies move to the cloud.
Will Target Data Breach Speed EMV Adoption in US?
News  |  1/15/2014
Target's CEO Gregg Steinhafel called for a quicker adoption of EMV cards in the United States to stave off future attacks.
Know Your Scope: Virtualization and the New PCI Standards
Commentary  |  1/15/2014
Three recommendations on how banks can maintain PCI compliance in an increasingly virtualized world.
Control Your Mobile Roadmap
Commentary  |  1/14/2014
The bar is being raised for what customers expect from the mobile experience.
Neiman Marcus, Target Data Breaches: 8 Facts
News  |  1/13/2014
A cyberattack campaign, likely coordinated, breached data from Target, Neiman Marcus, and at least three other retailers.
How Market Pressures and Emerging Trends Are Changing The Delivery of Debit Products
News  |  1/13/2014
A new report from Aite outlines the impact that EMV, the Durbin Amendment and other new factors will have on debit products and branch networks.
3 Best Practices For Regulatory Compliance
News  |  1/13/2014
Best practices have emerged that financial institutions can use not only to meet new regulatory standards, but to improve business processes and align strategies.
Executing on an Effective Data Agenda
Commentary  |  1/10/2014
Here's how to utilize data to achieve profitable decision-making.
Agility: The New Generation of Successful Banks
Commentary  |  1/10/2014
Identifying and understanding customer segments will not be as important to the future success of institutions as developing agile organizations with innovative cultures.
BBVA Compass Cuts 600 Positions
News  |  1/10/2014
The bank signed outsourcing deals with Xerox and Accenture to take over some functions.
IBM Breeds New Business Unit To Feed Watson
News  |  1/10/2014
IBM is investing more than $1 billion in a new business unit. It's banking on a market for cognitive computing services that actually learn and reason.
The New Year in Regulation and Compliance
Slideshows  |  1/9/2014
What will banks be required to heed in the regulatory sphere in 2014? Here are four views on new CFPB regulations, FATCA, and everything else on the compliance priority list.
How Legal Pot Makes Compliance More Complex for Banks
Commentary  |  1/9/2014
Colorado has revealed a new compliance problem for banks that regulators seem unprepared to deal with.
CFPB's Cordray: Our Regulations "Are Not Anti-Free Market"
Commentary  |  1/9/2014
In an interview on The Daily Show, the Consumer Financial Protection Bureau chief discusses the agency’s mission and strategy with host Jon Stewart.
Let Customers Have it Their Way
Commentary  |  1/9/2014
Following the lead of successful retailers should be the goal for financial services customer experience.
Pitney Bowes Hires Ron Totaro As General Manager of Global Financial Services
News  |  1/8/2014
Totaro will lead Pitney’s global payments and leasing business and work to develop new offerings for financial services customers in those areas.
Dealing With The Inevitability Of Regulation
Commentary  |  1/7/2014
It's time for bankers to get over their aversion to regulation and figure out how to optimize the unavoidable investments in compliance.
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