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News & Commentary
Content tagged with Data & Analytics posted in April 2008
Barclaycard’s New Managing Director Tom Karinshak Stays Focused on His Customer
News  |  4/23/2008
As managing director, customer care and bank operations, at Barclaycard US, Karinshak will leverage technology to drive best-in-class customer service.
Analytics Are Becoming Increasingly Important Tools in Banks’ Customer Retention Strategies
News  |  4/21/2008
Predictive analytics tools are helping banks understand customers' behaviors and meet their unique needs with tailored products and services, improving customer retention as a result.
Keys to Improving Customer Retention
News  |  4/18/2008
Banks can enhance loyalty by keeping the customer's experience the center of their business.


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