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JPMorgan Chase Buys Bloomspot to Expand Card Marketing
JPMorgan Chase & Co,
one of the biggest card issuers and transaction processors, said
it has bought Silicon Valley firm Bloomspot Inc to expand its
consumer marketing programs for merchants.
Branches Remain A Key Channel
Banks that invest in the branch and provide a cutting-edge experience are ahead of the pack, says research firm RBR.
5 Ways Banks Can Provide The Human Touch for Customers
As banking becomes more digitized, customers still crave a human connection. Here's how to ensure a rewarding customer experience.
Fiserv Launches New Mobile App for Consumer Loyalty Rewards
Fiserv's new mobile app for its UChoose Rewards product will enable banking customers to use their mobile devices to earn more loyalty rewards.
Mobile RDC for Commercial Clients On the Horizon
While some banks are still catching up to offer mobile remote deposit capture for retail customers, some banks are already looking to offer it to commercial clients in early 2013.
USAA Develops Cross-Channel Capabilities to Improve Customer Experience
USAA's head of member experience, Wayne Peacock, discusses how to keep customers happy, provide a homogenous cross-channel experience and drive technological innovation with BS&T associate editor Bryan Yurcan.
2013 Forecast: The Hot Technologies That Will Define Banking
Cloud, digital payments and mobility will loom even larger in 2013, our panel of industry experts say.
Monitise Adds Mint to Its Mobile Money Platform for Banks
A new deal with Intuit Financial Services means that Monitise will offer banks the chance to incorporate Mint, a popular personal financial management service, into mobile banking apps.
Credit Unions Outperforming Community Banks in Mobile: Report
Javelin Strategy & Research finds that more credit unions offer mobile banking services than community banks.
Apple and Samsung: A Defining Rivalry In A Changed Mobile Market
Android devices are on the rise, giving Samsung an edge over Apple in the global smartphone market despite a recent patent suit that Samsung lost to its U.S. rival.
2 for 1: Integrating Mobile Banking and Deposits
Simmons First combines mobile banking and mobile deposits to create one seamless customer interface with solutions by Jack Henry & Associates.
U.S. Bank to Offer Mitek's Mobile Photo Bill Pay
U.S. Bank announced today that it will begin offering Mitek's Mobile Photo Bill Pay solution that allows customers to pay bills by taking a photo with their mobile device early next year.
Capital One Launches Mobile RDC for Commercial Customers
The new tool is integrated with Capital One’s existing remote deposit service and works with iPhone and Android devices.
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