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Growing Mortgage Company Cuts Telecom Costs
Homestar Mortgage uses 3Com's voice over IP technology to connect branches.
One Question for: Brian Hartline, Nova Savings Bank
How does a community bank compete with regional or national banks?
Sharpening Aim at Retail Banking
Microsoft angles for retail banks' business with solutions that aim for customer-centricity.
RBC Tracks Branch Traffic One Step at a Time
Royal Bank of Canada automatically monitors branch traffic with computer vision tools
The Human Stain
Banks' human resources departments learn how to hire, provision users, set policy and develop a culture around information security.
National City Rolls Out Check Management Service
Check management package saves bank-and its clients-money.
Vineyard Aids Wildfire Communities with Mobile Banking
Purchases and equips two mobile branch vehicles for quick banking transactions.
Human Resources Outsourcing Is Alive and Well at CIBC
EDS provides 37,000 CIBC employees with online, self-service HR.
Patent Troubles Pending in Financial Services
Rise of business-method patents creates industry concern.
Credit-Card Company Calls On Web Services
Service gives call-center agents fast access to customer information, reducing costs associated with long phone calls
The Survivor’s Guide to 2004: Business Strategy
Heavy discounting by IT vendors helped the CIO of GMAC Commercial Holding to keep IT spending below budget last quarter. But will the trend continue?
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