Content tagged with Channels posted in August 2007
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Online Transfer Features Vary Greatly at Top Banks
Study finds that beyond basic functions, no standard exists for online account transfers.
There Are 14 Good Ways To Do Banking, And Then There's Mobile
First, let me warn anyone who is still reading my techno rants and raves, that I am not a fan of mobile banking. The reason is simple. There are 14 better ways for a commercial or retail customer to handle banking chores. And I believe there are still wonderful activities in life that one can enjoy without being wired to a bank.
BRIEF: First Data and mFoundry Team Up for Mobile Banking
Payments solutions provider First Data (Denver) and mobile solutions company mFoundry (Sausalito, Calif.) entered a partnership where they will work together to deliver mobile banking and payment services to U.S. and international mobile subscribers. The firms hope the newly forged relationship will leverage each company's respective strengths to offer mobile operators, mobile subscribers, merchants and financial insti
First Horizon National Standardizes Contact Centers on Interactive Intelligence Platform
First Horizon's cost for IVR-based calls has dropped from 7 cents per call to 4 cents, saving the bank about $50,000 a month.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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