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The Art of Outsourcing
Technology executives at JPMorgan Chase describe the firm's seven-year contract with IBM Global Services to outsource major portions of its data processing technology infrastructure, including mainframe operations, data centers, help desks, distributed computing, data networks and voice networks.
World Briefs
Dexia Bil installs Erase, an anti-money laundering system from NetEconomy; Bank of Queensland taps Fiserv CBS for core banking technology; ANZ Investment Bank installs divine MindAlign.
China's Banks Hike Tech Spending
Banks in China will see a $6 billion increase in technology spending by 2005.
Bank Bytes
Bank of Hawaii licenses Spectrum Treasury System from Financial Software Systems to manage FX and international money market activities; First Hawaiian Bank taps SEI Investments to provide trust accounting and other processing functions; SunTrust Banks introduces online self-service customer support powered by SafeHarbor Technology.
Do Not Delete!
As regulators begin to take a more active role in overseeing the financial-services industry, the rules for document retention and storage are coming under scrutiny.
Future Imperfect
I've always been a sucker for the futurists you see on TV. So in the spirit of these underappreciated seers, let me put on my turban, shake the magic Eight Ball, and prognosticate a few certainties of my own for 2003.
An Open Book
You can tell a lot about people from the books they read.
Business-Process Innovation
What better way to hone a competitive edge than by converting inefficient, manual activities into streamlined, structured processes that can be automated and closely monitored to support business innovation?
World Briefs
Bank of Ireland licenses IBSnet; Fortis Bank taps FXall Connect from Cognotec; Zuercher Kantonalbank selects mySAP Banking.
Videoconferencing A Hit In China
In China, whose culture places a high value on trust and respect, videoconferencing is enabling companies to conduct business without forgoing traditions.
Bank Bytes
UniBank licenses SERsynergy, to manage customer account information; Bank of America installes S1 Purchase Order Processing System; Regions Financial contracts with Alltel for mortgage processing services.
Cost Reduction Leads IT Priorities
Banks will face an assortment of IT issues and challenges during 2003, according to a report by Giga Collaboration.
Right Data, Right Now
Storage management grows more sophisticated as managers seek more control over data. Companies including Conseco Finance Corp., KeyCorp, and Grant Thornton LLP implement low-cost, real-time storage solutions.
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