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BNY Mellon Names New CIO
BNY Mellon names Suresh Kumar CIO, to replace retiring John Fiore.
Banks Can’t Afford to Be Afraid of Social Media
Banks ignore social media at their own risk. But effectively taking advantage of the ever-growing channel requires more than just setting up a placeholder presence — it requires true engagement and authenticity.
3 Tips For Implementing Banking BYOD Initiatives
Banks must focus on improving BYOD skills. Carlisle & Gallagher's Tom Mataconis offers three critical steps.
Consumerization in Banking Is Driving More Profitable Relationships
Consumerization is changing how both customers and employees interact with their banks through BYOD, social media, and more-customized and targeted approaches to product development.
Providing a Distinctive Customer Experience: The Power of Customer Communications Management
When it comes to customer communications, a personalized, multichannel experience is required.
4 Keys to Connecting With Customers In the Mobile Age
Banks face big hurdles to engaging consumers in the mobile era, says Dell's Bob Barris. He offers tips for getting closer to customers.
Oracle Probes Google Engineer About Key Email
A Google engineer,
testifying in a high-stakes trial pitting Oracle Corp against
Google Inc, denied that he referred to Oracle or any other
company when he wrote in an email that Google should take a
license to use the Java programming language.
IT, Marketing Have Tense Relationship: Deal With It
Tension between IT and the marketing department is inevitable. CIOs must lead, not make excuses, in order to help the business deliver innovative products and services.
Top Quotes of The Week From The Banking Industry
There's never a dull moment in the financial services world, and this week was no exception. Lawsuits, bank capital and student loans were among the hot topics of the week — with a dash of regulation thrown in as well for good measure. Here are Bank Systems & Technology's picks for the quotes of the week in the banking industry.
Amazon's Kindle Fire Heats Up Tablet Banking App Development
Bank of America and Citi confirm that providing a unique experience on each mobile device, including Amazon's tablet, is a key part of a customer-centric mobile strategy.
SAP Jumps On Predictive Analytics Bandwagon
SAP supports R statistical programming language, following in the footsteps of rivals. So what's new about this predictive software?
SaveUp Announces Partnership with 20 Credit Unions
The San Francisco-based company operates a savings rewards program for bank customers.
Why Banks Must Understand the Intersection of Data and Digital
Banks run the risk of being left behind if they don't begin to exploit the competitive advantages that lie at the intersection of data and digital.
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