Content tagged with Management Strategies posted in June 2014
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5 FinTech Startups To Watch
A look at five diverse startups joining the New York City-based FinTech Innovation Lab that are looking to change the way banks do business.
The Dreaded IT Budget Cut: Myth, Reality, Transparency
On the surface, a 10% cut on a $2 billion IT budget seems easily attainable. In reality, it isn't.
How U.S. Bank Is Taking its Customer Experience to the Next Level
U.S. Bank already had a highly rated customer experience; here’s what its been doing to make it better.
5 Tools to Identify Gaps in Your Customer Experience Strategy
How silos create gaps in your customer experience strategy, and how to identify those gaps.
Customer Benefits Versus Revenue Growth in Innovation
What drives innovation in your organization? Customer benefit or revenue growth?
3 Lessons Banks Can Learn From the World Cup
The world's most watched sporting spectacle features wisdom that can be adapted to the banking industry.
Top Ten Predictions for Customer Communications Management
Ten trends to watch out for in customer communications management software as customer expectations continue to evolve.
SWIFT Seeking New CIO
The interbank messaging network also announced other executive appointments.
Make the Time to Create Positive Customer Experiences
Agent training and coaching is vital in the new world of banking.
7 Steps to Industrializing Your Operations
In the second part of our series, we explore some steps banks can take now to realize the benefits of industrialized operations.
3 Keys to the Bank of the Future
Three takeaways from a recent panel on how banks can stay relevant with customers in a changing competitive landscape.
Ten Disruptive Tech Trends for 2014
Technology is increasingly changing the way business is conducted.
The CIO's 2 New BFFs
Now that business is digital at its core, it's time to buddy up with the CDO and CMO
Why Industrializing Operations Could Save Banks
In the first of a two-part series, we explain how a global business services model can cut down on operational complexities and costs.
Digital Failure? Try This Diagnostic Checklist
A checklist to help you understand -- and fix -- the causes of failure in digital projects.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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