Content tagged with Channels posted in March 2002
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Why Site Traffic May Not Correlate With Business Success
As banks effectively build out their delivery of online services, most site traffic measures will cease to be reasonable indicators of Internet success.
Union Planters Overhauls Customer Contact System
An internal evaluation process determined the Union Planters' telephone systems needed increased flexibility to better meet the delivery demands of today's consumers.
Credit Union Taps Netkey System
CCU developed self-service kiosks where customers may research, select and apply for the products and services they need.
Future Perfect
Provident Bank's new branch platform utilizes AI technology to smooth the transaction process.
Shared Vision
Financial services industry take another look at peer-to-peer computing for a wide variety of applications.
Online Designs: Mortgage bankers look to build a stronger Web presence
The nation's largest mortgage bankers are now viewing these devices as an increasingly important part of servicing customers in the post dot-com era.
Bank Inks Aps Deal
New York-based Amalgamated Bank signs a seven-year outsourcing agreement with Alltel Information Services to provide an integrated end-to-end banking application.
Farm Lender Grows ASP Solution
When its ISP announces that it discontinues its home banking product, Northwest Farm Credit Services has to scramble to find a new solution that could support not only its own customers, but those of Farm Credit System.
Bank Of America Inks $71 Million ATM Deal
Bank of America signs a seven-year deal with Diebold to take over the maintenance of 10,000 machines.
IT Spending to Hit $34 Billion This Year: Report
Information technology spending at commercial banks, non-banks and finance companies will reach $34.2 billion in 2002, up 4 percent from 2001.
Going For The Bronze
The most shocking occurrence during these games (2002 Olympics) was the Bank of America ads touting their Internet banking and online services.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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