Content tagged with Management Strategies posted in August 2007
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Wachovia's Scott Flemming Automates 500 Internal Processes
 Scott Flemming, vice president, information technology at Wachovia, discusses how he turned his focus towards automating the smaller, often-ignored IT processes to help fulfillment organizations become more efficient. Flemming also discusses how financial services IT has changed during his career.
Arizona Federal Credit Union CIO Jim Phillips Aims High With His Strategic Plans
 Arizona Federal Credit Union CIO Jim Phillips talks about the ambitious strategic plans that's he's implemented since his arrival at the organization in late 2005. In order to keep up with AZFCU's rapid growth and the rapid pace of change in technology, Phillips aimed to make sweeping changes in the organization's IT systems.
BancorpSouth's Michael Lindsey Discusses Mobile Banking
 BancorpSouth's Michael Lindsey, SVP and Manager of Electronic Delivery Services, explains how he was able to create an approach to mobile banking that helped propel the mid-sized bank to the status of early adopter at a time when many large banks are still in the pilot stage.
National City's Joseph McCartin Says IT Is Key to Differentiation
 National City's Chief Information Office Joseph McCartin is a firm believer in IT as the key to differentiation in financial services. McCartin discusses the importance of IT to the customer experience, as well as the bank's core systems refresh and two programs he initiated to help with National City's project execution st
ING DIRECT's Brenda Rideout Focuses on Automation, Architecture, Simplicity and Security
 Brenda Rideout, CIO and senior vice president information technology at Toronto-based ING DIRECT, says that as an enabler to the business IT is focused on making sure its products are simple and can be automated. She discusses how this has been accomplished through development of an architecture that embraced SOA principles
Wells Fargo's Wayne Mekjian Discusses Vendor Working Group
 Description: After 40 years in the financial services industry, Wayne Mekjian, Wells Fargo's Group Technology Executive and Chief Information Officer, has witnessed quite a bit of change. However, nothing compares to the possibilities opened to banks by the Internet, he says. Mekjian also discusses the bank's Technology Info
Bank CIOs Must Combine Tech Expertise With Business Acumen
Bank CIOs these days must be tech savvy and have good business sense, but they also must be capable of dealing with an accelerated pace of change on an increasingly global stage.
CIOs Must Execute on Innovation
IT leaders are getting too bogged down in me-too decision-making at the expense of true innovation, says Gartner analyst Stephen Prentice.
A New Kind of Executive Needed for Future Bank CIOs
From globalization to regulation, today's bank CIO needs to be both business manager and tech guru.
Sometimes Even The Best Research Doesn't Produce The "Right" Answers
I'd like to begin this blog with story about a nice experience dating back to the sixties when I worked for a large consulting firm. Our client was an airline called TWA. The board of directors hired our firm to answer a question that management and the board couldn't resolve - Should TWA move its reservations center to Rockleigh, New Jersey or leave it in Kansas City?
Celent and Millennial Banking Behavior: A Second Look
A few weeks ago, I wrote a blog titled, "Surprise! Kids Are Going to Bank in New Ways." I admit, the entry was a bit snarky and I was a little harsh on Celent's report, "The Millennials, Financial Services, and the Web."
It's just, as an almost Millennial, I wasn't thinking like a bank
Arizona Federal Credit Union CIO Jim Phillips Lets His Innovative Strategic Plans Guide the IT Way
VP and CIO Jim Phillips has a clear strategy for guiding Arizona Federal Credit Union's IT toward meeting consumers' evolving needs.
IT Professional Need to Improve Soft Skills to Ensure Job Security, Experts Say
Project management, leadership and communication among sought-after IT skills.
Wharton to Offer Exclusive Training for CIOs
In a partnership with Gartner, the Wharton now offers high-level CIO education with a focus on the CEO-CIO relationship.
2006 Most Innovative CIOs In Banking Find Roles Changing
According to Bank System & Technology's 2007 "Most Innovative CIOs in Banking," banking CIO responsibility continues to grow as banks' strategies change with market demands.
National City's Joseph McCartin Says IT Is Key to Differentiation
National City's Joseph McCartin says IT is the place for banks to differentiate themselves in the eyes of the customer.
BancorpSouth's Michael Lindsey Discusses Mobile Banking
BancorpSouth's Michael Lindsey has helped propel the financial institution to the front lines of the mobile banking movement.
ING DIRECT's Brenda Rideout Focuses on Automation, Architecture, Simplicity and Security
As CIO of the first ING DIRECT, Brenda Rideout focuses on automation and architecture to simplify banking for the Canadian institution's customers.
Wells Fargo's Wayne Mekjian Discusses Vendor Working Group
Wells Fargo's Wayne Mekjian learned early on to step back and look at the big picture when it comes to technology decisions.
BS&T’s "Banking’s Most Innovative CIOs 2007" Balance Strategic Vision and Technical Expertise
The six executives recognized as Bank Systems & Technology's "Banking's Most Innovative CIOs 2007" apply a range of technical and leadership skills to help their banks perform more competitively and profitably.
Blogging Is An Effective Way for Banks to Improve Their Web Sites
Banks should start up their own blogs, according to research compiled by Javelin Strategy. According to the research firm, 20 percent of all U.S. consumers read blogs and readership rises to 34 percent among the more affluent tech-wise surfers.*
IT Departments Must Face the Reality of IT Consumerization
By Maria Bruno-Britz
Will the days of corporate IT's imperious reign over all matters tech-related soon end? When it comes to the immediate needs of the end-users within a company, it will. In fact, according to Yankee Group, it's already happening.
Banking Customers More and More Mistrustful of Financial Institutions
Consumer mistrust likely to shape future competitive landscape in banking.
Banks Eye Finance, Accounting Outsourcing Revenue
Lagging cash management revenue has prompted many banks to start offering new elements of finance and accounting outsourcing to their corporate customers.
JPMorgan Chase, Syracuse University Partner for Tech Future
JPMorgan Chase and Syracuse University partner to develop tomorrow's IT workforce.
Bank IT Organizations Must Balance Risks and Rewards of Technology Innovation
Banks that seek competitive advantage through technology innovation, such as implementation of Web 2.0 technologies such as blogs and wikis, must balance the risks with the marketing opportunities.
Bank IT Organizations Must Balance Risks and Rewards of Technology Innovation
Banks that seek competitive advantage through technology innovation, such as implementation of Web 2.0 technologies such as blogs and wikis, must balance the risks with the marketing opportunities.
New Rules for Bank Outsourcing and Offshoring
New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make.
Is China Going to Replace India as the Next Offshore IT Hub?
China threatens to be India's principal offshore competitor, according to Deloitte & Touche's "Global Financial Services Offshoring Report 2007."
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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