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Bank M&A Volume Down, But Value Up
The aggregate value of deals announced in Q3 was $6.65 billion, the highest since the second quarter of 2011.
The Unstoppable Evolution of Loyalty
Big data and personalized offers are transforming the way companies reward their customers.
Bank of America: Customizing Financial Tools To Customers’ Needs
Banks need to develop more intuitive customer-centric products that allow for personalized experiences.
Legacy Core Systems: The Biggest Obstacle for Bank Digital Strategies
A global banking survey by PwC highlighted a number of challenges for banks in pursuing a digital strategy.
Survey: Majority Of Customers Feel Undervalued By Banks
A survey by GMC Software Technology shows that customers want multichannel banking that is customizable to their needs and preferences.
Barclays Announces Resignation of Senior Compliance and IT Executives
Barclays’ head of compliance and chief operations and technology officer have both resigned.
Better Customer Experience: It’s In The Details
Collaboration and determination are needed if banks are going to achieve a differentiated customer experience that truly sets them apart.
Automating Mortgage Loan Processes for Faster, Mobile Client Service
The Bank of Tennessee has rebuilt the IT infrastructure behind its lending operations to help it compete with bigger banks.
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