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News & Commentary
Content tagged with Management Strategies posted in November 2013
Bank M&A Volume Down, But Value Up
News  |  11/26/2013
The aggregate value of deals announced in Q3 was $6.65 billion, the highest since the second quarter of 2011.
The Unstoppable Evolution of Loyalty
Commentary  |  11/22/2013
Big data and personalized offers are transforming the way companies reward their customers.
Bank of America: Customizing Financial Tools To Customers’ Needs
News  |  11/21/2013
Banks need to develop more intuitive customer-centric products that allow for personalized experiences.
Legacy Core Systems: The Biggest Obstacle for Bank Digital Strategies
News  |  11/21/2013
A global banking survey by PwC highlighted a number of challenges for banks in pursuing a digital strategy.
Survey: Majority Of Customers Feel Undervalued By Banks
News  |  11/14/2013
A survey by GMC Software Technology shows that customers want multichannel banking that is customizable to their needs and preferences.
Barclays Announces Resignation of Senior Compliance and IT Executives
News  |  11/13/2013
Barclays’ head of compliance and chief operations and technology officer have both resigned.
Better Customer Experience: It’s In The Details
Commentary  |  11/4/2013
Collaboration and determination are needed if banks are going to achieve a differentiated customer experience that truly sets them apart.
Automating Mortgage Loan Processes for Faster, Mobile Client Service
Commentary  |  11/1/2013
The Bank of Tennessee has rebuilt the IT infrastructure behind its lending operations to help it compete with bigger banks.

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