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Online FX Market Gets A Reality Check
The demise of Atriax is associated with a number of factors, say competitors and independent observers.
BofA Installs Productivity System
Bank of America taps the TotalView workforce management system from IEX.
Safe Settlement
CLS Bank, a global FX settlement utility, is undergoing rigorous testing before launch.
Brand New Approach
Washington Mutual makes a splash of late through its nationwide acquisition of banks, ranging from Dime Bancorp, to Bank United. The institution has time to develop new technologies, such as its Occasio platform for retail bank branches.
A Stronger Hook
Banks lure small business clients with customized online offerings.
Heritage Bank Scraps DOS-Based System
Officials at Heritage Bank of St. Joseph are determined to provide tellers with the best and most technologically advanced system available.
L.A.-based Credit Union Installs Harland's Touche Solution
For Los Angeles Firemen's Credit Union, integration with its host processing system is the key factor behind its selection of the Touche customer relationship management system from Harland Financial Solutions.
Fleet To Revamp Teller Operations
FleetBoston kicks off a $14 million initiative to add nearly 500 new tellers throughout its branch network and provide teller station capacity upgrades to shorten customer wait times.
Toss Me A Line
When the call center worker eventually came on the line, they were friendly, knowledgeable and helpful. This experience was in direct contrast to the various financial institutions I called.
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