Content tagged with Channels posted in September 2012
|
Mobile Shopping Purchases Reach $20 Billion in 2012, Report Says
New research by Javelin shows that tablets are a big driver in the increased use of mobile device for shopping by consumers.
The iPad and the Future of Banking Innovation
Spanish Bank BBVA last week announced the launch of an iPad-specific corporate magazine.
When Service Trumps Hassle: The Strategy Behind Attracting and Retaining Customers
How HarborOne Increased Market Share and Sales through Customer Service & a United Enterprise
American Red Cross Using RDC to Process Donations
The American Red Cross announced today that it is introducing a mobile check deposit capture solution to help process donations from around the country.
Are Banks Prepared for the Tablet Revolution?
Considering the overall end-user experiences the top U.S. retail banks are delivering to their customers who own tablets, the resounding answer has to be no.
ELITE 8 2012: Bringing Innovation To Transformational Bank IT Projects
Bank Systems & Technology's 2012 Elite 8 highlights some of the most innovative and effective technology executives in banking who aren't afraid to transform their customers' experiences through innovative, new approaches to business while also juggling increasing regulatory pressures.
ELITE 8 2012: Angelo Valletta Remains Prepared and Proactive to Take Banking to the Next Level
Angelo Valletta, SVP and CIO of Sun National Bank, is always ready for what's next, which helped the bank be the first in its market to offer mobile banking and a pioneer in the use of social media.
Regions Bank Expands Mobile Offerings
Regions Bank rolled out a series of new mobile apps, and introduced a new cashback rewards program for account holders that they can access from their mobile device.
ELITE 8 2012: Dominic Venturo Blends New Mobile Technology With Innovation To Provide Better Customer Service
U.S. Bank chief innovation officer for payment services Dominic Venturo understands the importance of cutting-edge technology to the bank customer experience. But he never loses sight of the importance of a good relationship, either.
Bank Branches Being Phased Out: Report
According to a new report from ratings agency Fitch, both fewer numbers of branches and different types of branches will inhabit the banking landscape going forward.
StellarOne Bank Envisions Branch of the Future
The Virginia-based bank is looking to modernize its branches and maximize its tablet offerings.
Durbin and the Future of Payments
Although banks lost interchange revenue because of it, the Durbin Amendment also provides opportunities for banks in cost savings and customer convenience.
Citi Now Offering Paperless ATM Receipts
Customers can choose an option to have the receipt sent to an email address.
Cloud vs. NFC: What the iPhone 5 Says About Where Digital Wallets Stand Today
Apple's decision to disregard an NFC component in the iPhone 5 illustrates just how far the technology is from adoption - and may present an opportunity for cloud-based digital wallets.
MasterCard Releases PayPass Developer Kit
The interface is available to financial institutions, merchants and third party developers to build new mobile applications that can integrate PayPass' contactless payments capability in a smartphone.
Banno Releases Updated Grip Product
The app allows banks to quickly and efficiently deploy mobile services without core integration.
Barclaycard US Joins Up With Google Wallet
The card becomes the latest to form a partnership with the mobile wallet.
U.S. Banks in Talks to Link Digital Payment systems
The four biggest U.S. banks are in talks to link their digital payment systems to allow more consumers to easily transfer money with mobile phone messages and emails instead of cash and checks.
Reaching the Multi-Channel Consumer
Financial institutions must evaluate how to create meaningful connections with consumers across multiple platforms in new ways.
Visa, PayPal Top Mobile Wallet Report
A Javelin Strategy & Research survey found consumers value trust, innovation and privacy most of all when considering a digital wallet product.
New Mobile App Helps Community Banks with Regulation and Compliance
The Independent Bankers Association of Texas released a mobile app for bankers to keep up with the latest regulatory information.
Citi, Wells Fargo, Among Top Banks in Digital Sales
A new report from Forrester Research finds that digital sales at banks is growing.
Don't Be Afraid of Mobile Banking Apps
Because of security fears, only one in five mobile phone users banks via a mobile app. Helping customers overcome these fears should be a top priority for banks.
|
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
Tweet This