Content tagged with Data & Analytics posted in August 2004
|
New Accounts, No Waiting
Banterra cuts costs and improves customer service with automation platform.
Frontier Fights Fraud, With a Smile
Georgia-based bank uses compliance technology to improve customer service.
Financial Institutions Make Time for Real-Time Nostro
Cable & Wireless provides Citibank and others with aggregated cash positions.
Banks Hear Customers Loud and Clear
By leveraging speech technologies, banks are improving customer service and cutting costs.
XBRL Gathers Momentum With SEC and EC Attention
Financial-reporting protocol gains high-level attention on road to adoption.
How is Sterling National using technology to target specific customers and maintain long-term relationships with those customers?
/btg/v2.financetech.com
Card companies are finding new ways to profit from the growing market of prepaid cards.
Northstar Benchmarks Against The Rest
Four years ago, a group of investors started Northstar Financial.
Security National Brings Families Closer
In some places, "family values" isn't just an election-year catchphrase.
Have a Problem? No Problem!
Community banks have always had a customer-centric philosophy.
Fear Factor: Spaghetti Code
There's no reason to fear change, especially if it comes in bite-size pieces.
Scotiabank Focuses on Commercial Customers
Scotiabank already has a customer-centric view of its retail customers.
Loyalty Down Begets Loyalty Up
Wescom Credit Union relies upon the goodwill of its members in order to thrive.
The Metric System
Banks seeking to measure their CRM investments track the satisfaction of investors and customers alike.
Hedging Their Bets
Bankers continue to express optimism about the business technology outlook, InformationWeek Research reveals. But there seems to be a bit more caution in their forecasts.
|
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
Tweet This