Content tagged with Channels posted in June 2014
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America First Credit Union Rolls Out Location-Based Mobile Offers
The credit union added the capability to its existing mobile banking platform, Mobiliti Entrperise from Fiserv.
Fifth Third Announces New Mobile Features
Mobile customers can now view account balances without logging in.
Social and Mobile: The Digital Cement
Social and mobile are not just means of addressing customer convenience; they can also help you “cement” relationships and hold on to your customer base.
USAA and Capital One 360 Earn Highest Temkin Web Experience Ratings
Banks had a strong showing in this year’s Temkin online customer experience survey, with several banks earning high honors.
3 Key Upgrades to Bank of America�s New Mobile App
Bank of America�s new mobile app delivers improved navigation and multichannel integration for a better experience for its 15 million mobile customers.
BlackBerry Inks Mobile Payments Deal
The Canadian mobile communications company will provide infrastructure for the EnStream mobile payments network.
U.S. Bank Signs Up with Monitise Create To Upgrade Mobile Experience
U.S. Bank will be the first North American financial institution to collaborate with Monitise Create to enhance its mobile customer experience.
TD Bank Goes Social in Customer Communications
The bank recently launched TD Helps, an online social community that answers customer questions and provides financial insights.
Digital Banking Investments Continue to Trail Behind Consumer Usage
Some key considerations for banks pursuing an omnichannel strategy.
Gartner: 25% of Top 50 Banks Will Deploy App Store By 2016
Bank apps are becoming more difficult for customers to find in crowded app stores and poorly organized bank websites, Gartner said.
Standard Chartered Partners with Telco on Mobile Money Accounts
Standard Charter’s new Dash mobile app will allow customers in Singapore to access cash, and apply for loans and insurance, from a mobile app.
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Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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