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New Fiserv Teller Software Aims to Increase Customer-Centricity
Financial services technology provider Fiserv, Inc. today announced its latest branch solution, which brings branch tellers several tools to facilitate cross-selling and the ability to perform more functions to serve customers.
BNY Mellon Shows Off New TreasuryEdge Platform at Sibos
New York-based Bank of New York Mellon today announced it will be previewing TreasuryEdge, a new electronic banking platform from BNY Mellon Treasury Services, during the Sibos 2010 event in Amsterdam.
Fundtech Announces Mobile Corporate Banking Platform
Jersey City, N.J.-based banking software provider today at Sibos announced Mobile ACCESSplus, a mobile platform designed specifically for corporate electronic banking.
Vendors at BAI Offer Advice, Products for Reaching Millennials
Fiserv, Microsoft among those helping banks come up with strategies for serving younger customers.
Twitter Co-Founder Biz Stone Tells Bankers to Be Authentic on Twitter
At the BAI Retail Delivery show this week, Stone shared stories about Twitter's early days and offered advice to Twitter newbies.
Flurry of Mobile Banking News as BAI Show Starts
Mobile banking looks to be a dominant topic at this year's show.
Huntington Selects Jeff Dennes to Lead Online and Mobile Services
Ohio regional bank plucked one of Bank Systems & Technology's 2010 Elite 8 honorees from USAA.
Wells Fargo's Mixed-Media Accepting ATMs Latest in a String of Branch, ATM Innovations
Wells Fargo is piloting ATMs in Colorado that accept a random mix of checks and cash; other retail technology innovations are enhancing customer experience across channels, EVP Jonathan Velline shares in an interview.
Mobile Banking Onboarding Tends to Be Too Tough, User Experience Firm Says
Testing the mobile banking onboarding processes of ten large banks, Change Sciences found them to be slow and cumbersome.
How Ken Rees Helps Banks Bank the Unbanked
Banks has the opportunity to acquire customers among the 60 million Americans who use alternative services such as payday loans.
BofA Revamps MBNA U.K. Website
Bank of America Europe Card Services, which operates under the MBNA brand in the United Kingdom today announced the launch of its newly redesigned www.mbna.co.uk website.
Kazkommertsbank to Harness Misys Mobile
Almaty, Kazakhstan-based Kazkommertsbank and Misys plc announced today that the bank has selected Misys Mobile to create a next-generation mobile banking service for its retail and corporate clients.
NCR's Latest ATM Accepts Checks, Currency in Random Order
New ATM said to process deposits twice as fast as earlier models.
The Future of Mobile Banking
Offering his view of what next-generation mobile banking will look like, ClairMail CEO Pete Daffern says banks must coordinate a business workflow across all banking systems.
5 Fun Facts About ATMs Around the World
A few lesser-known uses for ATMs.
Consumers Expect Companies to Protect Financial Information Online, ING Survey Finds
93% of adults are fully aware of the risks involved with managing finances online, according to the survey.
Mobile Banking to Generate Almost 90 Billion Text Messages Per Year By 2015
Juniper Research sees SMS banking growing quickly, up from 30 billion messages this year.
Mobile Banking, Social Media Shaping Channel Strategies at First Tennessee
Paying too little attention to mobile banking and social media could cost banks customers, the bank's chief marketing officer suggests.
Can RIM's PlayBook Take on the iPad?
Research in Motion previewed its new iPad-challenging PlayBook tablet yesterday; the device will launch early next year. In a video, the company shows the small (5.1" by 7.6") and lightweight (less than a pound) tablet being used for fun and business — to store music, photos, presentations, movies, contacts, and documents, for instant messaging, for making travel reservations.
Chase's Online Banking Outage Shows it's Not About the Medium, but the Message
At some point Tuesday the status message on Chase's online banking site went from "scheduled system maintenance" to "temporarily unavailable." One way or another, Chase is working to resolve what a spokesman called a "technical issue" that's left online banking customers without service since sometime Monday evening.
Bellco Outsources ATM Fleet Management for Strategic Rewards
Bellco Credit Union reduces inefficiencies by consolidating on Diebold for all ATM fleet management services.
Northwest Savings Bank Launches iPhone App
Warren, Pa.-based Northwest Savings Bank ($8.1 billion in assets) announced Thursday the availability of its new mobile banking app for customers who use Apple's iPhone, iPod Touch and iPad.
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