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Financial Firms Will Continue To Invest in CRM Despite Economic Slowdown
A TowerGroup study shows banks will continue to drive CRM growth through 2005.
International Bytes
ABN AMRO installs DataMart, an exposure/risk management and profitability analysis tool produced by ALLTEL; Redecard S/A deploys a CRM application from MicroStrategy Incorporated; Saambou Bank selects a complete banking system from Fincentric Corporation.
South African Bank installs CRM solution
Standard Bank, the leading South African banking group, has deployed the eFinance suite of customer relationship management (CRM) applications from Siebel Systems.
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