Content tagged with Data & Analytics posted in March 2011
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U.S. Banking Industry Trends and IT Impacts
In the current business environment, banks will take steps to improve their profitability and competitive capabilities, including product enhancement and redesign, cost restructuring, relationship focus, precision pricing, select customer acquisition, and mergers and acquisitions, according to consultancy Novantas.
Americans Would Rather Switch Banks Than Pay Checking Fees
A survey from Bankrate.com indicates adults who earn over $75,000 per year and customers under 30 are most likely to switch banks over checking fees.
The Price of Alienating Customers Through Excessive Fees
The cost of ridiculous fees that anger customers can’t possibly be worth it. Banks would be better off increasing their share of wallet rather than aggressively raising fees.
U.S. Consumers Still Don't Trust Banks
Banker bonuses are a primary cause of general anti-bank feeling; however, Americans do express satisfaction with their own bank.
80% of Customers Won't Pay Extra For Online Bill Payments
Market intelligence firm Mintel finds that, when it comes to paying bills, customers turn to checks and third parties more than online bill pay offered by banks.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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