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Management Strategies

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Nancy Feig
Nancy Feig
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Securing Online Purchases

ING Taps Arcot's 3-D Secure authentication technology.

ING Card, a subsidiary of ING Bank (Amsterdam), has begun a pilot program with Arcot Systems' (London) TransFort 3-D Secure authentication solution for large-scale Internet card transactions. Arcot is providing ING with the installation and management of a 3-D Secure authentication hosted services platform and an outsourced cardholder enrollment system. Full deployment will follow soon after the pilot, according to an Arcot spokesman.

A payment authentication standard developed by Visa and MasterCard, 3-D Secure involves two separate processes: initial user registration and verification during the e-commerce transaction. The implementation of TransFort will provide barriers to the unauthorized use of credit and debit cards for Internet transactions, providing more than 1.3 million Dutch ING cardholders with improved protection against identity theft, says Roy Budjhawan, fraud risk manager at ING Card. "When we started planning the implementation of 3-D Secure using the Verified by Visa and MasterCard SecureCode standards, we decided to go straight to Arcot," he says. "They participated in the development of the protocol from its inception, and are now the indisputable experts in this field."

"Arcot has been in the business of installing and supporting 3-D Secure for nearly seven years," says Sanjay Vyas, director of payment systems for Arcot. "We know how to get the solution up and running quickly." * --Nancy Feig

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