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COVER STORY In Channel Projects, Banks Look for Simpler Solutions The new economic conditions are dictating smarter use of resources among banks as they enhance their channels. ONLINE BANKINGUmpqua Unites Multiple Online Banking Systems With FiservAfter several acquisitions left Umpqua managing multiple online banking platforms, it turned to Fiserv to create a unified online application. MOBILE STRATEGYAPPetite for Disruption -- Should Financial Institutions Consider iPhone Applications?The Apple iPhone is indisputably a "disruptive technology" -- one that has redefined what a cell phone is and does, has expanded Internet reach, rekindled data revenues for mobile operators and brought a whole new phrase to our lexicon: "App Store." CHANNEL WATCHManaging For The Internet -- Online Banking Demands Web Performance ExcellenceOnline banking is not simply a customer convenience, but also a critical component of managing costs, since online transactions can be significantly more cost-effective than those that occur in a branch or over the phone, writes Gomez Inc. senior consultant Stephen Pierzchala. PAYMENTS WATCHCiti Launches Multicurrency Virtual Card With MasterCardCiti Virtual Card Accounts provides corporates with a secure means for making and controlling purchases. RECENT ROLLOUTSFifth Third Bank Launches Consumer Lending Online ChannelFifth Third Bank has collaborated with Tavant Technologies to develop a web application for direct-to-consumer lending. Bank of Tokyo-Mitsubishi Picks PELICAN for SEPA PELICAN, the joint offering by ACE and Capgemini, will enable Bank of Tokyo to automate the payments process using the solution as a SaaS offering. Tri Counties Bank Picks ClairMail for Mobile ClairMail's mobile banking platform will be used to expand the channel offering at Tri Counties Bank. Deutsche Bank Introduces New Treasurer Services Treasurer Services is designed to assist financial institutions needs in such areas as nostro funding and cash management. |
FROM THE EDITORGoing Public With Core Systems Conversion ProblemsWhen TD Bank issued a public apology for systems and service glitches that occurred when the institution undertook conversion to a single core system following its merger with Commerce Bank, it underscored why core systems upgrades and replacements don't happen very often. MOBILE BANKINGWho's Who In Mobile BankingSmartphones are almost as ubiquitous as the Web, and mobile devices are likely to represnt the next frontier in banks' battle for customers. To help institutions understand the mobile banking space, BS&T provides an overview of some of the top players in the industry, from m-banking vendors to platform and integration providers. BEST PRACTICESFifth Third Bank Expands Footprint With Web-Based RDC OfferingBy shifting to a thin-client remote deposit capture (RDC) offering, Fifth Third Bank has been able to accelerate efforts to grow deposits and expand its geographic footprint. NEW PRODUCTSOracle Mantas Fraud ReleasedOracle Financial Services has announced a new release of Oracle Mantas Fraud. Fiserv Releases New PEP+ Module for NOCs NOC Manager is designed to update and monitor notifications of change for NACHA processing requirements. OBS Launches Commercial Mobile Banking Service Online Banking Solutions (OBS) has released Messenger Mobile Services, a commercial mobile banking service for banks' business customers. INDUSTRY WATCHWashington Looks to Technology to Improve Financial OversightA hearing was held last week to discuss the role of technology in improving the monitoring of TARP funds and oversight of the financial industry. At Least One Part of the Economy is Growing: Cybercrime Several studies are showing growth in new techniques designed to trick users and even anti-virus programs to gain access to personal data. BofA Revamps CashPro Portal Bank of America will introduce CashPro Online, a rebuilt version of its treasury portal that uses collaborative technology to enhance the user experience. HSBC Leverages Online Commenters in Marketing Campaign HSBC has teamed with blog and article commenters on nymag.com as part of the bank's recent marketing campaign. |