Joan Kelly, Group Executive, Global Technology Organization, MasterCard
PAYMENTS WATCH SWIFT Slashing Costs to Adapt to New Economic Reality SWIFT looks to cut costs and strengthen infrastructure with distributed architecture. STRATEGY WATCH Customer-Facing Tech and Analytics Will Help Banks Through Recession Bank spending will quiet down, says Financial Insights' Aaron McPherson, but targeting technology focused on the customer and risk will be money well spent. RISK/COMPLIANCE WATCH Centralized Tech Planning Key to Managing TARP Banks need to be careful to avoid knee-jerk reactions as they implement technologies to comply with the Troubled Asset Relief Program. BEST PRACTICES Addison Avenue Automates Processes With UC4 Addison Avenue Federal Credit Union enables 'lights out' operation of its data center, including automated job scheduling, with UC4�s workload automation suite. CRM Helps De Novo Profit Amid Crisis First Foundation Bank leverages Sage's SalesLogix customer relationship management system to find investors seeking the safety of bank deposits. EXECUTIVE WATCH New CIO Colin Eccles Makes a Power Play at Umpqua Colin Eccles looks to build Umpqua's technology organization into a 100 percent-available IT shop. ROLLOUTS Wells Fargo Picks Voltage to Secure E-mail Voltage SecureMail is being used by Wells Fargo to encrypt its companywide e-mail communications. Caja de Extremadura Using Digipass 810 Card Readers Vasco�s Digipass 810 card reader is being employed by the bank to secure customers� online banking transactions. The PrivateBank Rolls Out SunGard Asset Management System SunGard AddVantage will be used by the PrivateWealth Group in its efforts to grow its customer relationships and reporting capabilities. Franklin Bank Uses DCS for Instant Visa Debit Cards DCS CardWizard software is being used by Franklin Bank to issue unembossed Visa debit cards at the branch. |
FROM THE EDITOR Financial Services CEOs in the Crosshairs: Are All the Attacks Justified? Edward Liddy, former CEO of Allstate Insurance, came out of retirement to run troubled AIG. Should he be criticized for the company�s failings, or praised for an act of public service? FEATURE: Global Banking Crisis Irish Banks Reeling From Bursting of Property Bubble Declining property values have sent Ireland�s banking industry -- and economy -- into a downward spiral. But bank consolidation and automation efforts may help the small island�s financial technology sector regain its footing. Sidebar Bank Upheaval Tarnishes Ireland�s Glow Global firms reconsider Irish operations amid financial crisis, and Ireland struggles to hold on to the multinational banks and IT firms that have long buoyed its economy. 
INDUSTRY WATCH Combined FIS/Metavante to Be a Game Changer The new Fidelity National Information Services will trigger a new wave of vendor consolidation as bank tech service providers scramble to deal with a new dynamic in the market. Internet Banks Poised to Prosper Amid Crisis As consumers seek the best rates and banks look to cut costs, direct banks will enjoy a surge in deposits, and branch traffic will stagnate, TowerGroup predicts. U.S. Treasury Adopts Open Source Strategy to Drive Electronic Tax Payments The Department of the Treasury�s Financial Management Service is publishing the full specification for a free, real-time Web services interface for its Electronic Federal Tax Payment System. Vidoop Authentication Solution Addresses Top Online Security Threat An image recognition and one-time PIN combo blocks keylogging malware hacks, a security threat that rivals phishing, according to Vidoop. NEW PRODUCTS Oracle Launches New Version of Mantas New Mantas Behavior Detection Platform has been enhanced in response to the growing need for more-stringent compliance practices. Clickatell's SMS Receipts Helps Banks Guard Against Fraud and Identity Theft Use of SMS helps banks inspire customer confidence and also reduce operational costs. XSite Helps Banks Value Commercial Real Estate New Web-based XSite Report service enables users to perform comparative analysis of commercial properties to determine the viability of such an investment. |