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Robert Wright

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Mphasis Workers Arrested for Pilfering Money from Citibank Customers in India

5/18/2005
The Indian outsourcing industry was forced to deal with a significant dent to its credibility recently when it was revealed that a trio of workers at Mphasis' call center in Pune were arrested for allegedly stealing Citibank customers' PIN numbers and using the information to pilfer an estimated $350,000 from those U.S. customers.
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