Member Since: 7/1/2014
Blog Posts: 396
Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to directing the editorial strategy of both brands, Kathy is charged with the creation and development of new products, editorial supplements, special publications and live and online events including BS&T's Executive Summit, I&T's Executive Summit, Webcasts, live custom events and executive roundtables. Kathy is a frequent speaker/moderator at financial services industry conferences, and also has presented at a number of technology company user group and sales force events, as well as numerous Webcasts sponsored by industry leaders. She is a graduate of Carleton College.
Salesforce.com unveils lead and referral engine for retail banking as the first in a series of capabilities designed to help financial services companies build "one-to-one" relationships with customers.
As the Anita Borg Institute awards Bank of America its 2014 Top Company for Women in Computing award, it's worth noting that Bank Systems & Technology's Elite 8 Awards also reflect the changing dynamics in banking IT leadership. Nominations for 2014 honorees are underway.
A new approach to branches, a dynamic competitive environment and the implications of $2 billion in compliance-related investment were among the topics covered by CEO Jamie Dimon and his management team at the bank’s recent Investor Day.
After weeks of finger-pointing regarding responsibility for responding to recent card breaches, 13 trade groups say they will cooperate on information sharing and improved card security technology.
Capital One research suggests security concerns are delaying many business customers' adoption of mobile for corporate banking, while there is growing interest in commercial cards and self-service capabilities.
To compete with the new breed of financial services competitors, banks will have to adopt a digitally driven business model, specialize and simplify their operations, according the findings of new consumer research from Accenture.
Dana Deasy, who oversaw a massive IT overhaul at the troubled energy company, brings crisis management experience to the bank, where he will have global responsibility for technology systems and infrastructure at the bank.
Jerry Silva, newly named head of the global retail banking practice at IDC Financial Insights, says poor performance in the call center can scuttle banks' efforts to improve customer experience.
Despite the financial and operational challenges of regulatory compliance, investments in modern risk management capabilities must be viewed as an opportunity — not a burden — for all banks, regardless of size.
PayPal wants to support space tourists' mobile transactions, but speakers at the recent Mobile Commerce World suggested that businesses have much to learn about building a great mobile commerce experience.
The ability to economically manage IT resources and also secure the best of those resources -- whether employees or software or business partners -- is an increasingly critical capability of bank CIOs and line-of-business executives.
Frank Bisignano, who also led JPMorgan's mortgage banking business in the wake of the mortgage crisis, will lead payments management company First Data at a time of great change in the payments industry.
J.P. Morgan's Vipul Shah spoke with BS&T editorial director Katherine Burger about big data applications in the treasury services business and steps the bank is taking to deliver those services.
2012 was an eventful year in banking technology, with the rise of mobile, increased regulatory pressure and multi-channel integration among the hot topics. Here are Bank Systems & Technology's most popular stories of the year.
Adoption of cloud and as-a-service computing models is accelerating in banking. While costs-savings may be the primary driver, increasingly the cloud is seen as a means of innovation and competitive advantage.
Sheila Bair, former FDIC chair and current industry critic, thinks that regulators are partly to blame not only for the financial crisis and the banking industry's continuing lousy reputation, but she also has plenty of criticism for bankers and politicians.
Hot topics at Bank Systems & Technology’s recent Executive Summit in Phoenix included how to overcome barriers to customer engagement, moving from big data to the concept of “intelligent data,” identifying the next generation of online banking and how to dominate in a “post-channel” world. Along with the discussion was high-level networking and BS&T’s annual Elite 8 Awards Ceremony. Participants in this year’s event included CIOs and other senior execut
Conflicts with Citigroup's board may have spurred the unexpected resignations of CEO Vikram Pandit and president/COO John P. Havens; Michael Corbat promoted from Citigroup's CEO of EMEA to CEO and director of Board.
Bank Systems & Technology's 2012 Executive Summit, which kicks off this weekend, will focus on how banks of all sizes are pursuing new business models that are multi-channel but highly customer-centric, digital but personal, innovative but risk management-committed.
ATB Financial CIO Michael Redeker led a high-stakes core system replacement initiative that already is paying off, helping the Canadian bank achieve its goals of putting people first and making dreams come true.
Bank Systems & Technology's 2012 Elite 8 highlights some of the most innovative and effective technology executives in banking who aren't afraid to transform their customers' experiences through innovative, new approaches to business while also juggling increasing regulatory pressures.
Customers and employees demand convenience, speed and simplicity in all kinds of transactions and interactions but are outraged when their information is breached. It's harder than ever for financial institutions to move forward with new mobile tools without serious security considerations.
Bank Systems & Technology's 2012 Executive Summit will explore the ways in which banks' adoption of a variety of transformative technologies is leading to a redefinition of banking based on customer-centricity and multi-channel delivery.
The growth of mobile banking has created a competitive landscape in payments and has caught the attention of government regulatory agencies. In the continuing payments evolution, can banks take advantage of the opportunities ahead?
The next big thing in the treasury services/corporate banking space will be bringing intelligence into high-value transactions, according to participants at the recent SWIFT Operations Forum.