Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered projects. In addition, she has been a regular contributor to Bank Systems & Technology since 2003 and to Insurance & Technology since 1996.
Core systems modernization, customer experience-related initiatives and supporting regulatory compliance are among the top priorities keeping BS&T's 2012 Elite 8 honorees busy since they were recognized a year ago. Here are updates on the challenges and projects that some of the executives have been tackling in the past year.
How can bank CIOs justify the expenses involved in providing training to their employees? It’s all about having the skills that enable the company to make decisions, predict client requirements and profitably manage the business.
As mobile and digital technologies continue to reshape banking, we caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus.
In addition to covering physical data centers, branches, and ATMs, banks' disaster recovery and business continuity plans now have to cover digital and virtual presences as well. New technologies such as social networking, mobile and the cloud can help.
Banks' treasury services offerings are being shaped by corporate customers' demands for better controls, increased access to information, and improved transparency of payments and other transactions. What is the outlook for treasury services in 2012, and what technologies can help banks improve their offerings?
The recent economic turmoil and a tougher regulatory environment continue to challenge bank technology executives, who must work to improve the customer experience while cutting costs and boosting efficiencies in order to remain competitive. Bank Systems & Technology checked in with the 2010 Elite 8 honorees to see how today's challenges have changed their responsibilities and their banks' focus over the past year.
Most financial services professionals do not feel that their institutions are prepared to handle the growing needs for in-depth business and risk analytics, according to an InformationWeek Financial Services Analytics study.
The consumer market for remote deposit capture is only beginning to be tapped. Who are the target demographic, and will they see its value? Further, what are the challenges and risks banks must overcome to provide consumer RDC services?