Profile of Jamie ArmisteadExecutive Vice President, Bank of the West
Blog Posts: 2
Since joining Bank of the West two years ago, Jamie has led the transformation of the bank's digital channels. Under his leadership, Bank of the West launched an integrated online banking and investing platform and was the first bank in North America to offer Quick Balance, which provides customers with pre-login account balances on mobile. His team is credited with helping the bank earn industry recognition for its efforts to operate faster, smarter and more creatively, including being named a Best Midsize Bank in America by Money magazine in November 2013. Previously, Jamie was Director of User Experience at Bank of America, where he was responsible for customer-facing experiences across web, mobile, and ATM platforms.
Articles by Jamie Armistead
Banks can look at examples from overseas to gain inspiration in how they can innovate.
Developing a mobile-first strategy requires prioritizing several key success factors.