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Author
 Karen Massey

Profile of Karen Massey

Senior Research Analyst, IDC Financial Insights
Blog Posts: 1

Karen Massey is a senior research analyst with IDC Financial Insights' Consumer Banking practice, specializing in core banking and retail delivery channels. She has more than 20 years of experience in the financial services industry, with 15 years of experience advising financial institutions on a wide variety of business and technology issues, giving her a broad understanding of the retail banking arena. Herexperience ranges from local, national, and international tactical implementations to strategic development and execution. Prior to joining IDC Financial Insights, Ms. Massey was a Senior Consultant with Demos Solutions, a leading provider of capacity planning and productivity solutions to financial institutions across the US, Canada, and Asia/Pacific. She was involved in client engagements including retail banking system implementations, branch capacity planning and operations workflow, post-merger analysis for integration strategy definition, and process improvements utilizing six-sigma discipline. Shepreviously worked in Audit and Special Projects for Liberty Mutual.

Articles by Karen Massey
posted in September 2014
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Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.