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My New Year's resolution - Write shorter blogs
By Art Gillis
And I'm starting with this one. That's it.
Financial Institutions Must Treat Payments Processing as a Business Line to Differentiate
TowerGroup examines benefits to banks in adopting an enterprise view of payments processing.
Banks Must Do More to Foster Customer Relationships
IBM study shows banks fall short in customer loyalty efforts.
Protecting your customers from Fraud and Identity Theft - A conversation with Charles Schwab's Director of Client Web Services.
BS&T recently had an opportunity to talk with Kostas Konstantinides, Director of Client Web Services for Trading and Securities at Schwab.com Our conversation focused on the proactive steps Schwab.com is taking to protect its customers from fraud and identity theft. This Podcast is sponsored by VeriSign.
When the generics go vertical
By Art Gillis
Intuit and Microsoft have always had a taste for banking, but somehow they were missing the nuance and culture that are so important in banking. Bill Gates called bankers dinosaurs, not the ideal way to break into a club. Intuit knew how to keep the books, but it didn't know a deposit from a loan. Now Intuit solved its problem by acquiring a banking company, one that does banking the future way, electronically, not the old way, "paperbound." What struck me was the enormous ini
BS&T Blogosphere
If You Wanna Know About Banking and Technology, Visit Your Doctor; Stock Market Performance Reaches a High That Most Bank Tech Stocks Would Love; Online Mortgage Magazine; Endpoint Security Center; New IT Evaluation Metrics.
Big Deals
U.S. Bancorp, Eagle Deal; KeyBank Picks Procuri; West Coast Taps Innovest; First National Banks on Metavante; Fundtech Wins; Northpointe Picks ITI; East West Taps Trintech; CUNA Mutual Integrates Parsam; Triton Adds Visa; ADP to Buy TaxAware
What an Experience
How can banks achieve growth and customer-retention goals when the products and services they offer are highly commoditized? And, in an increasingly commoditized financial services environment, how can banks differentiate themselves from other institutions?
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