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16 Top Big Data Analytics Platforms
Data analysis is a do-or-die requirement for today's businesses. We analyze notable vendor choices, from Hadoop upstarts to traditional database players.
USAA Tops Among Banks in Forrester Customer Experience Survey
Overall, the banking industry ranked fifth out of the 14 measured.
Executing on an Effective Data Agenda
Here's how to utilize data to achieve profitable decision-making.
IBM Breeds New Business Unit To Feed Watson
IBM is investing more than $1 billion in a new business unit. It's banking on a market for cognitive computing services that actually learn and reason.
Let Customers Have it Their Way
Following the lead of successful retailers should be the goal for financial services customer experience.
Raising the Bar for Customer Communications Beyond the Compliance Minimum
Banks looking to improve customer service must look beyond compliance to develop personalized communications based on customer data.
Younger Millennials Carry Less Debt Than Older Counterparts, PNC Study Finds
The bank surveyed the personal finance habits of consumers age 20-29.
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