Content tagged with Data & Analytics posted in August 2008
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Customer-Oriented Expense Management Improves Efficiency and Service
By Anthony Klick, Diamond Management & Technology Consultants
Behind the headlines about bank restructuring and "right-sizing," management teams are grappling with two diametrically opposed challenges: improving efficiency and strengthening customer service quality. Each of these objectives is integral to a bank's success, and institutions need to develop effective strategies to manage expenses and improve efficiency ratios without undermining customer service quality or long-term customer rel
UMB Modernizes Data Transfer
UMB improves service, reduces risk and boosts governance with Proginet's file transfer solution.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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