Bank Systems & Technology is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
Bank of America Offers Financial Education Videos for Customers
The bank has partnered with the Khan Academy to launch a new financial education campaign for its customers.
Survey: Companies Are Planning To Replace BYOD Security Solutions
The majority of respondents have indicated that their companies support BYOD but are concerned about privacy, according to a survey by Zix Corporation and Ponemon Institute.
New Bank Customers are Hard to Find: Report
Mobile is also found to have a loyalty "halo effect," as mobile users report much higher loyalty toward their primary financial institution than non-users.
Rise in Mobile Led to Branch Staff Cuts: Barclays
The British bank said the increasing migration of customers to digital channels was a big reason in reducing staff levels in branches.
Customer Experience Lessons From Walmart
Former Walmart CEO Lee Scott discussed the changing consumer landscape, and the big box store's foray into financial services, at BAI Retail Delivery 2013.
Banks Should Act Like Startups When it Comes to Innovation
A session at BAI Retail Delivery 2013 emphasized creating new ideas and having deep customer empathy.
Big Banks and Receivables Mass Data
In our third article on receivables data, we describe how banks can leverage and implement a real mass receivables data strategy.
|