Content tagged with Management Strategies posted in May 2013
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Non-Traditional Services and Bundles Can Help Drive Fee Revenue, Study Finds
A new study by Market Rates Insight found that customers are interested in - and willing to pay fees for - new financial services like identity theft protection and same day bill pay.
IT Pros Seek New Challenges
Salaries are up slightly, but employees want more than a pay raise -- they want engagement, according to our research.
Power To The People: Managing IT Organizations Effectively
IT managers must think of employees as people, not as interchangeable resources, says author and former CIO Frank Wander.
Collaboration Goes Social For Banks
Social-based collaboration tools offer banks that implement them properly the promise of efficiency and a more engaged workforce.
Impact of Chiarello's Departure on JPMorgan Chase's IT Strategy Unclear
Mike Ashworth, head of global technology infrastructure, named interim CIO.
What Banks Need To Know About Making The Business Case For IT Training
How can bank CIOs justify the expenses involved in providing training to their employees? It’s all about having the skills that enable the company to make decisions, predict client requirements and profitably manage the business.
3 Ways Banks Can Improve The RFP Process
In order to find the right technology -- and partners -- banks' requests for proposals must spur an open dialogue with potential vendors about their culture, strategy and future road map. Here are three approaches that work.
Chase Names Barry Sommers CEO of Consumer Bank
After leading Chase’s wealth management services since 2010, Sommers will be taking over the CEO role at its consumer bank.
Electronic Signature — Part I: Challenges and Business Justification
This article - the first in a two part series - looks at the successes some banks have had with e-signature adoption and examines some of the remaining barriers regarding regulation and organizational silos that still exist in adopting e-signatures in the financial services sector.
Connect and Follow: Leveraging Social Media for Business Results
Banks can encourage their employees to connect with current prospective customers on social media to build relationships that are more sticky - and more lucrative.
IT Investment A Priority for Banks: Report
A survey from KPMG also found that regulatory issues are the biggest impediment to growth for banks.
Digital Marketing Solutions Stand Front and Center at Finovate Spring
With more customers interacting with their financial institutions through the mobile and online channels, new marketing solutions targeting these digital customers emerge at Finovate Spring.
The “Age of the Customer” Demands Effective Onboarding
Giving customers a truly convenient onboarding process means moving towards automated processes, electronic documents and enabling the customer to sign up with their mobile device.
Diebold Announces Realignment Plan, Cuts 700 jobs
The company said the plan is part of a goal to reduce costs by more than $100 million.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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