Bank Systems & Technology is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
A New Concept for All Customer Service Departments: It's Not Business-It's Personal
It seems the gods were on my side last week. I have been known to gripe a lot about things that don't work. Now I'm singing the praises of Corporate America, but not AIG, Investment Banks, and Madoffian Terrors. This is about the customer service reps who work for Corporate America. They take a personal interest in their work as well as their "clients."
|