Content tagged with Data & Analytics posted in December 2013
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Your Top 10 Articles of 2013
Big data, regulation, and of course, all things mobile were big trends in 2013. Those topics and more all appeared on Bank Systems & Technology's top 10 most read stories of the year, which we present here for your enjoyment.
PNC Pushes Virtual Wallet With Data-Driven Digital Marketing
PNC Bank has been using big data to identify and target customers by demographic segments to raise adoption of its Virtual Wallet.
Customer Complaint Management Lacking at Banks
A new survey from Carlisle & Gallagher Consulting Group finds that complaints often take multiple interactions to resolve.
The Newest Banking Game-Changer: Your Data
Never before have banks been able to so comprehensively understand and manage their businesses by using data
Banks As Dry Cleaners
The defining quality of the DevOps movement can challenge the default division of labor.
Customer Satisfaction With Banks on the Rise
Smaller banks and credit unions continue to outpace their larger competitors in customer satisfaction.
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