Content tagged with Channels posted in August 2013
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Worldwide Tablet Shipments To Reach 227 Million in 2013
However, IDC reports that figure is slightly down from a previous forecast of 229 million.
How to Reach the Underbanked with Mobile Check Deposit
Hope Credit Union is leveraging mobile check deposit to reach low-income consumers in regions hard hit by branch closures.
More Than a Hole in the Wall: The Unfulfilled Potential of the ATM
Examples from around the world show how U.S. banks can turn the ATM into a valuable tool in reaching out to new customers if banks invest wisely in the channel.
Want to Grow Your Bank? Embrace These 3 Mandates
KPMG released a report highlighting challenges and opportunities banks face in the current business environment.
Why Contact Centers Are Key To Banks' Multi-Channel Strategies
Jerry Silva, newly named head of the global retail banking practice at IDC Financial Insights, says poor performance in the call center can scuttle banks' efforts to improve customer experience.
Four Steps to a Successful Tablet Banking Strategy
As consumers rush to adopt tablets, banks need to consider how to optimize the channel and address challenges specific to tablets.
Bank of America Tops 1 Million Small Business Mobile Banking Users
The bank credited the growing need for flexibility in banking activities among small business owners for their continuing mobile adoption.
Jerry Silva To Lead Global Retail Banking Practice At IDC Financial Insights
Areas of focus for the long-time financial technology industry expert will include IT governance, customer channels and back office.
7 Best Practices for Employee Mobile Device Rollout
Banks are deploying mobile devices for employees at the highest rate of any industry, but must address issues like security and cost in managing those devices.
New Oracle FLEXCUBE Upgrade Helps with FATCA Compliance
Oracle’s newest release of its FLEXCUBE core banking product includes tools to help with regulatory requirements and launch new delivery channels.
A Multi-Channel Strategy Based on Real-Time Data
NICE Systems recent acquisition of Causata will help it provide banks with real-time decisioning for call center agents based on customer’s web traffic and typical behavior.
How Community Banks Can Compete in Mobile
Mobile services have helped to further reduce operating costs by migrating transactions to lower-cost channels while also enhancing the customer experience.
Verizon Rolls Out Wireless ATM Connectivity Solution
The solution can be used by banks with remote or off-branch sites such as malls or retail stores, and also be used to quickly recover from natural disasters and outages.
Battling The Non-Banks on the Payments Front: Q&A With Wintrust Financial Corp
Illinois-based Wintrust financial is piloting a mobile cash withdrawal service to compete with services offered by the likes of Paypal
Isis Poised For National Rollout Later This Year
The mobile wallet provider has already been piloted in select markets.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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