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The Competitive Edge: Dimon and Kovacevich to Chair Competitiveness Commission.
By Maria Bruno-Britz
Keeping the U.S. at the forefront of technology and innovation seems to be on the agendas of many committees and conferences these days. Earlier this month, the Technology Innovation and Manufacturing Stimulation Act of 2007 was passed by the U.S. House of Representatives. The legislation earmarks new funds for the National Institute of Standards & Technology (NIST), reauthorizing seve
Open Solutions' Waggoner Passes Away
By Maria Bruno-Britz
Cliff Waggoner, co-founder and chief architect of data processing solutions provider Open Solutions (Glastonbury, Conn.), passed away May 11 after a battle with cancer. He was 66.
How Can Technology Help A Bank's Process Improvement Program?
By Michael D. Nichols, Nichols Quality Associates
It is an undisputed fact that technology has had a major impact on service processes over the last four decades. From customer service call centers to online checking accounts, it is hard to find a key business process at a financial services firm that does not have a significant investment in technology supporting it. Because of this, one would expect that technology departments are leading the charge with modern-era process improvement effor
Banks Stake Out Similar Growth Strategies, But Fall Short of Customer Focused Ambitions
New SAP study finds that banks aren't meeting their own IT expectations
By Nancy Feig
Check printer companies are like restaurants serving trans fats. We all know their products are declining but if you're the only one left in a declining products business, it can become a booming company.
By Art Gillis
www.artgillis.com
MFW stock was trading at about $19 a share when it announced the acquisition of John H. Harland, the check-printing company.
Bank Tech Experts Discuss Vendor Relationships
Increasing security, oursourcing and offshoring are among issues of concern.
Citi to Buy Bisys for $800 Mn
By Maria Bruno-Britz
New York-based Citi plans to purchase outsourced services provider The Bisys Group (New York) for approximately $800 million. The financial services firm plans to retain the Investment Services Division of Bisys, which includes the Fund Services and Alternative Investment Services businesses in order to beef up its own position in the hedge and mutual fun
Williams to Serve as New BITS President
By Maria Bruno-Britz
Leigh Williams was selected to serve as president of BITS, the business strategy and technology division of The Financial Services Roundtable, the Washington-based financial services public policy group. Williams will replace founding BITS CEO, Catherine Allen, who announced in January that she would step down from her CEO role, effective May 1.
Executive News
Bixby Joins Capitol
Davis Named WVB CIO ING Infrastructure Head Ghiglieri to Chair ICBA Husk to Head FRS
Maximizing Channel Performance - Still Frustrating After All These Years
Consumer banking is the largest single area of technology-related spending in banking, according to Financial Insights. But how many banks are really getting the most for their money in retail banking? How many financial institutions are really gaining more consumer insight; building use of alternative channels; improving customer loyalty and retention
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