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News & Commentary
Content tagged with Channels posted in November 2012
Twitter In Legal Spat Over Data Clampdown
News  |  11/30/2012
Twitter is going to court over its recent decision to raise revenue by constricting access to its data stream to third party businesses and developers.
Chase Looks to Refashion Branch Customer Experience with Debit Card Initiative
News  |  11/29/2012
Chase's instant issue debit card initiative is part of a continuing effort to streamline and digitize the customer experience and onboarding process in in its branches.
Goldman Sachs Boosts Rating on RIM, Shares Surge
News  |  11/29/2012
Goldman Sachs upped its rating of RIM ahead of the launch next month of the new Blackberry 10 mobile devices that the company hopes will compete with Apple and Android products.
Wells Fargo Launches Mobile RDC Nationwide
News  |  11/28/2012
After a soft launch in select states over the summer, Wells Fargo announced today that it is launching its Wells Fargo Mobile Deposit service nationwide.
Online Sales Jump On Cyber Monday, eBay Shines
News  |  11/27/2012
Online retailers saw their shares rise as online purchases hit record highs on Cyber Monday.
Is Your Automation Rate as Good as it’s Going to Get? Think Again…
Commentary  |  11/26/2012
Most banks set up a contact center strategy and then leave it be, when they should be constantly looking to improve it. Here are 10 steps banks can take to optimize their customer experience with the contact center.
Ally Launches Updated Mobile Banking App
News  |  11/19/2012
The second-generation apps for Android and iPhone now features mobile RDC.
What Will the Branch of the Future Look Like?
Slideshows  |  11/16/2012
Virginia-based StellarOne Bank is on a mission to build a forward-looking branch network.
First Full Smartphone Commuter Rail Ticketing System in U.S. Launched
News  |  11/12/2012
The Massachusetts Bay Transportation Authority (MBTA) and mobile transit ticketing company Masabi jointly announced the service.
MasterCard and ING Launch EMV Internet Payments Trial
News  |  11/7/2012
The solution being tested in the trial supports two scenarios: Consumers shopping and paying on a phone; and shopping on a PC or tablet, and then completing the payment step on their phone.
BillGuard's Transaction Monitoring Added To Lemon's Digital Wallet
News  |  11/5/2012
BillGuard is extending it's reach in the digital wallets space, forming a new partnership that will add it's solution for transaction monitoring to the Lemon Wallet.


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