Content tagged with Data & Analytics posted in August 2011
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CEB Report: Consumers Don't Trust Their Banks
The latest survey from Corporate Executive Board reveals that globally, customer confidence in financial institutions has dropped since last quarter.
Fundtech Releases Results of Customer Poll
Bank executives surveyed for the annual poll indicate an increase in mobile corporate banking demands and fraud monitoring concerns.
The New Battleground in Customer Experience
The new battleground in customer experience is not simply about building better websites and branches; it's about defining the brand and ensuring consistency and effectiveness across channels to win customers' loyalty.
Caixa Invests US$30 in CRM
Caixa Economica Federal adopts Infor CRM Epiphany as best-of-breed replacement for its existing home grown solution.
Redefining the Customer Experience
ING Direct USA president and chairman Arkadi Kuhlmann discusses the user experience with BS&T.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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