Content tagged with Channels posted in June 2012
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Citigroup Hires New Head of Mobile Consumer Services
Christy Wyatt, formerly of Motorola, will lead the company's online, mobile and ATM consumer banking operations.
The Slow March Toward EMV Adoption in the U.S.
The Chase Paymentech "Future Proof" terminal is the latest EMV-related announcement.
Mobile Payments Interest Rising: Report
The transition of payments from a piece of plastic to a Web-connected communications channel is opening a wealth of opportunities, says Aite Group.
New Video Banking Assistance System Allows Customers to Conference with Remote Experts
The new SmartOFFICE system from uGenius will allow experts to interact with customers at multiple locations remotely.
Major Acquisition in Mobile Money Market Completed
Monitise, a British mobile money tech company, acquires a former competitor in California-based Clairmail.
RIM Considers Splitting Business in Two
BlackBerry maker Research in Motion is considering splitting its business in two, separating its struggling handset manufacturing division from its messaging network, The Sunday Times reported.
The Pursuit of New Revenue Generators: How Banks Can Monetize New Digital Technologies
Given new regulatory statutes and changing consumer habits, banks' revenue generators of 10 years from now almost certainly will not be the same as today's. While mobile and other emerging technologies offer exciting new opportunities for banks, however, they must figure out how to meet customers' expectations and best monetize these new channels.While mobile and other emerging technologies offer exciting new opportunities, banks must determine how to meet customers' expectations and best moneti
5 Keys to Putting Non-Bank Competitors in Their Place
To stave off the threat from alternative financial services providers and retain their place as consumers' trusted providers of choice, banks must learn from the very non-bank competitors that seek to disintermediate them.
Mobile Banking is Here to Stay
If there was one overarching theme that came out of Bank Systems & Technology's Virtual Event "How Mobile Is Transforming Banking's Competitive Landscape" on Thursday it's that mobile is indeed the future. While mobile banking adoption sits in the 10-15 percent or so range -- and even less for tablet banking -- the numbers are increasing every day, as technology continues to rapidly advance. It's not a stretch to say that within five years, most bank customers with access their account via a mob
The Branch Reborn
A new study by Cisco says that banks need to understand that the branch is here to stay, but it needs to be transformed.
BBVA Compass Launches Updated Android App
The version 2.0 app gives users to ability pay bills as well as view check images, transaction receipts, account charts and payments.
Mobile Check Deposit Is Quickly Becoming a Must-Have
Customers increasingly expect to be able to deposit checks via their smartphones, and BB&T has become the latest bank to add mobile check deposit capabilities to its app.
Microsoft's Tablet No Threat to iPad
Microsoft Corp's new tablet computers are no threat to Apple Inc's iPad, given the lack of enthusiasm among developers to create applications that run on the new Windows operating system, analysts said.
Mercator, ATM Group Partner on Research Initiative
The research firm and the ATM Industry Association will cooperate on conferences, webinars, workshops and research to study the role of the ATM in today's multi-channel environment.
Huntington National Bank CIO Stephen George Looks to Technological Innovation to Support Growth
As the recently appointed CIO for retail and business banking at Huntington National Bank, Stephen George is excited about technology's role in driving the bank's overall growth strategy.
Allied Bank Limited Launches Mobile Banking
The Pakistani bank has partnered with Sybase 365 and AbacusConsulting to offer the service to its customers.
Facebook and Video Games: Is This the Bank of the Future?
Polish Bank Alior has unveiled a digital bank that includes Facebook payments and an "entertainment area."
Emerging Trends in Technology Fuel New Opportunities for the Previously Underbanked, Report Says
A new report by the CSC Leading Edge Forum investigates how changes in technology are empowering consumers, particularly lower income ones, to connect with financial institutions.
iPads, Smartphones, Mobile Payments and Clean Water: Top Quotes From Celent's Banking Insight & Innovation Day
Boston-based research firm Celent held its fifth annual Banking Insight & Innovation Day in Charlotte, N.C., earlier this week. Many of the 'hot topics' in the bank technology industry were discussed with enthusiasm and passion, including tablet banking, mobile wallets and financial services disruptors. Here are Bank Systems & Technology's picks for some of the most memorable and interesting quotes form the event.
Banks Lag in Social Media, But it Could Prove Advantageous
A report form Auriemma Consulting Group indicates that banks have an opportunity to offer valuable information to consumes via social media
Bank of America Merrill Lynch Rolls Out New Corporate Banking App for iPad
The new app allows customers to use the Paymode X digital payments and invoicing system while on the go.
Tablets, Mobile Payments, Disruptors Among Hot Topics at Celent Banking Innovation & Insight Day
The Boston-based research and analyst firm also handed out its "Model Bank" awards at the event.
Keeping ATM's Relevant: New NCR System Combines Mobile and ATM Channels
With the new NCR Mobile Cash Withdrawal system, customers won't need to bring their debit cards next time they visit the ATM -- just their smartphones.
Are You Making It Easier or Harder for Customers to Do Business With You?
Banks must develop new ways of providing service that align with growing customer expectations -- not simply making individual channels better, but making them work better together.
BBVA Compass Releases iPad App Version 2.0
The updated tablet app will feature weekly economic updates for users.
Fiserv Introduces New Digital Check Capturing System
The new Central Source Capture program automates every step of a bank's check capturing and processing system.
Mobile, Tablet, Industry Disruptors Among Topics to be Featured at Celent Banking Insight & Innovation Day
Fifth Annual event will take place June 13 in Charlotte.
Life Without Channels: How to Provide a Seamless Customer Experience
Banks that fail to provide a seamless, singularly branded experience across all customer touch points risk alienating a new generation of customers. Here are some tips on developing a delivery strategy for a world without distinct channels.
Power to the People: How Multichannel Banking Became Less About Channels and More About Customer Preferences
Just as there no longer is a specific night or network for 'must see TV,' banks can't predetermine or force a favored delivery channel on customers.
Unitus Pioneers iPads as Virtual Branches
Unitus Community Credit Union uses Apple's iPad to take branch banking to consumers.
U.S. Bancorp Leverages Digital Watermarks to Engage Customers With Interactive Documents
U.S. Bancorp leverages digital watermarks to turn printed materials into interactive, multimedia documents, providing the bank with a new way to engage customers.
Improving the Bank Customer Experience Through Cross-Channel Integration: Q&A With Umpqua's Colin Eccles
Achieving a seamless cross-channel experience is every bank's goal. But customers interact with their financial institutions in so many different ways that truly converging channels can be difficult.
Long Live the ATM: Automated Teller Machines Are Still An Important Delivery Channel for Banks
The automated teller machine may not be as hot as other banking channels, but the ATM remains a critical component of banks' multichannel delivery strategies.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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