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Natural-Language Search Engines
Weeding through thousands of pages of Web-site documents to locate the answer to a question can be a laborious process and a challenge outside the scope of many search engines. Now, financial institutions are turning to natural-language search engines to make them more efficient and improve the self-help capabilities of their Web sites.
Taxing Question
BS&T editor, Paul Doocey writes about electronic filing and paperless processes
Efficiency Expert
CountryBank CEO, Terry Jorde discusses how the bank is using information technology to efficiently serve its agricultural and retail customers.
Paper Cut
Imaging systems abound, but eliminating paper across all channels may be easier said than done
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