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German Bank Serves Up CRM Analytics
DGZ-DekaBank uses CRM software to analyze and segment its online clients in real-time.
Citibank Eyes European Commercial Card Market
Citibank aims to capture a slice of the European travel, expense and purchasing cards market.
Banks Hampered by Lack of Customer Data, Study Finds
Financial institutions can analyze profitability at the organizational and product levels but the inability to adequately mine customer accounts has keeps them from incorporating consumer behavior into these calculations.
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