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KeyCorp Keeps It Clean
Bank detects and prevents technology problems as an ongoing strategy to maintain quality service.
Outsourced Functions Move In-House
Insourcing credit card processing can get banks closer to customers.
Phishing Attacks Linked To Organized Crime
Federal and state law enforcement have linked organized crime to phishing attacks that are increasing in both volume and sophistication.
https://www.informationweek.com/maindocs/archive.htm
Citibank turns identity theft into a branding opportunity, a customer acquisition drive and a way to reduce operational costs in the back office.
This Spoof Ain’t Funny
A new variant of phishing may cause serious, and perhaps crippling, damage to already substantial concerns about the trustworthiness of online transactions.
One Question For: Mary Wilcox, First National Bank Omaha
What services does your institution offer to attract customers to its online banking channel?
Money Today
MasterCard Asia-Pacific has a new card featuring the likeness of New York Met Kazuo Matsui.
PayPal Wants to Pal Around With Larger Merchants, Banks
Web Services interface will help developers include PayPal as a payment option on e-commerce sites.
Bank of Ireland Adds CRM Solution
PMG suite helps bank to understand its customers better.
News & Rollouts
Xacta Makes IA Manager Available; Fiserv Unveils PAYCHECK PLUS; Loan Protector Improves X12
CHIPS Extends Hours
In order to maximize liquidity for participating financial institutions, the Clearing House Interbank Payment System (CHIPS) extended its processing hours to overlap the business hours in Asia.
All Roads Lead to Bangalore
Banking software outsourcer signs outsourcing deal.
State Street’s Spina Rethinks Retirement Investing
Retirement incomes hinge on industry's ability to innovate, says firm's chairman and CEO.
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