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Networking & Social Media: Foundations of Customer-Centric Banking
Banks need to act now to be sure they’re at the forefront of the new standards in banking.
Jimmy Buffet and Mass Data
In the second article in our series on how banks can tap big data to help commercial clients with their cash flow, we look at some examples of how banks can solve common customer pain points with their data.
KeyBank Improves Employee Experience with New Internal Search Engine
Using Coveo’s Advanced Enterprise Search the bank has made it easier for employees to quickly find information in its internal knowledge database.
BofA Merrill Lynch Consolidates Data Systems
The bank consolidated multiple systems in its Global Transaction Services business and now has one data repository.
SAP Acquires KXEN
SAP plans to extend their offering of predictive analytics on SAP HANA by acquiring KXEN.
IBM Launches Mobile Loan Processing Solution
The solution is designed to allow banks to engage with borrowers in real-time during every aspect of the loan application process.
Community Banks, Credit Unions Pump Gas and Create Customers
More than 30 banks and credit unions pumped free gas in 38 cities across the country as part of a campaign to tout the benefits of their institutions to consumers.
It's All About the Fees
Surprise! Another study finds that fees are the biggest reason consumers consider switching banks.
Do You Know Where Your Data Is?
Moving from Data Confrontation to Data Collaboration in Financial Services.
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