Content tagged with Channels posted in May 2013
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Banks Lag in Social Media, Digital Marketing
A survey of more than 3,000 financial institutions examined banks' digital marketing capabilities.
Sovereign Bank Enters the Mobile Arena
The bank has launched its first mobile app after intensive customer research.
The Evolving Branch Environment
While many banks are rethinking their long-term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
Trust Revisited: How Banks Can Redefine Relationships One Swipe at a Time
Banks have lost a great deal of public trust since the financial crisis, but they can recover some of that trust by fulfilling consumers’ desire for innovative and convenient mobile solutions.
Simplicity Bank Streamlines Mobile Device Control
Simplicity Bank gains automated controls and improves mobile device security without adding headcount by adopting AirWatch Mobile Device Management.
Chase Brings Mobile Receipt Capture to Small Business Card Holders
Chase’s Ink card holders will now be able to photograph and store receipts with Chase’s Jot app for small business customers.
Real-Time Payments Offers Opportunity to Build Customer Loyalty, Study Finds
Consumers are not only interested in real-time payments, but they’d prefer their primary financial institution to be their real-time payments provider, a recent FIS study suggests.
Mobey Forum Tackles Mobile Payments
The industry group has formed a task force to assess the mobile point of sale market in North America and Europe.
3 Takeaways From the CEB TowerGroup Financial Services Technology Conference
Innovation, mobility and big data were among the big themes discussed during the three-day event in Boston.
Convenience No. 1 Factor In Customer Loyalty for Banks, Study Finds
A recent survey suggested that banking customers care more about convenience than customer service or fees in choosing a bank, and mobile banking customers are some of the most loyal a bank can find.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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